Case Study
Developing an internal learning management system.
Roles
UX Researcher
Service Designer
Product Designer
Note
Due to the nature of this work, I can talk about the process along with what I did to support the project but not provide specific details about the end product itself.
What did I do
From a high-level overview, the image below shows what I did throughout the project.
Key Learnings
One of my first corporate projects was related to education. As an ex-teacher, I loved developing an internal learning management system for associates and working with stakeholders across the design enterprise. I was able to draw on many transferable job skills from my time in the classroom to work in a corporate environment and ship a product that has consistently hit key performance indicators.
Stakeholder management was surprisingly similar to stakeholder management in the classroom.